Common Problems

  • 1

    Unknown timezone popup bug

    Patrick Robbe · 0 · Posted

    Whenever I try to modify a calendar event created automatically by a pro planning application in my Gmail calendar, I face the same issue: the timezone isn't recognized by OneCalendar (it displays "unknown" in the timezone field when Google Agenda, for instance, displays "GMT+2").

    The bug is that when I try to save my modifications to the calendar entry, I get an "unknown timezone" error popup, and when dismissing the error popup, the event modification screen closes but without saving my modifications. :-(

    I think that a better error handling would be to return to the event modification screen after

  • 1

    The calendar has disappeared from my menu and now I have to go into the apps program to get the calendar to show up and open…it won’t delete to reapply and nothing I do can make the icon reappear on my menu…HELP!!

    Awfspike · 0 · Posted

    The calendar icon has disappeared from my menu on my phone and the only way I can enter anything is to go into the apple app and open it from there (which has all my calendar information by the way).  No matter what I do, I can’t reinstall the calendar. It’s in my settings, but no icon at all, it’s ghosting me.

  • 1

    Arizona Time

    Stuart Graff · 0 · Posted

    Your system seems to allow only for Mountain Standard Time (MST) in the US--it does not differentiate between the period when times convert to Daylight Savings Time (Mountain Daylight Time (MDT)).  This is a problem for those of us who living in Arizona, where we do NOT convert to Daylight Savings Time.  In other words, Arizona is on MST all year (sometimes called Arizona Time) while the rest of the time zone in the US converts to MDT.  With the time change coming up soon, can you implement a fix urgently?  

    Thanks

  • 1

    HTML errors in calendar

    Hannah · 0 · Posted

    Hi

    I use the calender on microsoft desktop and apple ipads.

    I appear to be getting html errors on calender events on my ipads. It seems to happen when i go back an edit a calendar entry (after it is originally created) on my desktop. (which was never an issue before) 

    See below before and after picture of what happens. It has only started happening in the last 6 months before that there was no problem. I have completed all updates on all devices and it did not make a difference.

    I look forward to your help 

    Thanks

    Hannah

  • 1

    "android one"

    Antonio Cerveira · 1 · Last reply by Antonio Cerveira

    Instaled OneCalendar version 3.9.0 on a Alcatel 1B 2021 running Android 10 (Go Edition). When I try to add accounts, I was able to add an Exchange account but unable to add a Google Agenda or a Outlook.com one. When I press Google Agenda the app does not react, same with pressi Microsoft, all other options react fine.

    Please help, OneCalendar was fully functional on my former smartphone running Android 9.

  • 1

    Terrible bugs

    Sammarsden123 · 0 · Posted

    I find the app really terrible. Firstly reminders come through about 45 mins after an event had already started. Then the full day day reminders come through at ridiculous times in the morning time the day before 

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    Sync stopped working with 403 error with iCloud calendar and app-specific password

    KLS · 0 · Posted

    All of a sudden I'm getting sync errors with a shared calendar, the error log starts with:

    Response status code does not indicate success: 403 (Forbidden). : <?xml version='1.0' encoding='UTF-8'?> <error xmlns='DAV:'> <valid-sync-token/> </error> Action: ReceiveCalendar Calendar: Familienkalender XCalendarApp.CalDavProvider.DavAccountRequestException: Response status code does not indicate success: 403 (Forbidden). : <?xml version='1.0' encoding='UTF-8'?> <error xmlns='DAV:'> <valid-sync-token/> </error>

    Please let me know if you need the complete error message.

    Regards,

    KLS

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    Can't change color of events on new phone

    Emalzani · 0 · Posted

    I have changed phones and now all of a sudden I can't change the color coding on my onecalendar. I have a subscription.

    Why is it asking me for a premium subscription to change colors?!?

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    Error 404

    Taskr7 · 0 · Posted

    Hello, I am consistently getting the following error. Can you tell me how to resolve this.

    CalendarApp.ProviderBase.Exceptions.AccountRequestException: Not Found (404)

  • 1

    Nachträgliche Änderungen Zeit und Zeitzone bei Serie.

    Lotus88 · 0 · Posted

    Hallo, ich habe ein Problem entdeckt :  

    Wenn ich eine Serie mit Wiederholungen 

    (zum Beispiel „monatlich“ oder „jährlich“ ) nachträglich ändern will, 

    kann ich  nur den Text in Titel + Beschreibung ändern. 

    Egal, ob mit  der Calendar-App oder mit Outlook-Calendar erstellt.  

    Ich kann keine Zeit, ich kann keine Zeitzone oder die Wiederholung selbst verändern, wenn ich die Serie öffne. Nur beim Einzelelement geht es, die Zeit und die Texte zu ändern. Die anderen Daten sind dann  fix, und nicht mehr änderbar.

    Das geht also nur beim Text für Name des Termins und Text für Beschreibung, trotz  Bezahlversion der App (!).   

    Nur

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    I cloud error

    H V Eijken · 0 · Posted

    Keep having to make app speciefied passwords for i cloud. App loses sync

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    exchange modern authentification does not work!

    Heinz Bless · 0 · Posted

    Exchange geht auf Windows und Android nicht mehr!

    Bitte um Update!

    https://learn.microsoft.com/de-de/exchange/clients-and-mobile-in-exchange-online/enable-or-disable-modern-authentication-in-exchange-online?source=recommendations

    E-Mail Adresse: heinz.bless@cobol.onmicrosoft.com

    Server:                 https://outlook.office365.com/EWS/Exchange.asmx

    Anmeldung:                      NTLM oder BASIC

    Domäne:                             cobol.onmicrosoft.com

    Benutzername:                heinz.bless

    Passwort:                           ********

    Mit freundlichen Grüssen

    Heinz Bless

    Rotkornstrasse 5

    CH-5727 Oberkulm

    MailTo: heinz.bless@cobol.ch

    Natel +41 79 884 17 47

    Festnetz +41 56 470 17 57

  • 1

    'Object reference not set' error during synchronization

    Jan · 0 · Posted

    When synchronising in macos I get an error 'Object reference not set to an instance of an object'

    What is a solution / workaround for this? 

    ----------------------------------------------------

    Action: ReceiveCalendar Calendar: Jan

    System.NullReferenceException: Object reference not set to an instance of an object at XCalendarApp.EventKitProvider.ProviderTypes.PEKEvent..ctor (EventKit.EKEvent ekEvent) [0x00015] in <46db45b74af94d2d958d6142e5c4bbbc>:0 at XCalendarApp.EventKitProvider.EventKitConnection.GetMaster (XCalendarApp.EventKitProvider.ProviderTypes.PEKEvent evt) [0x00012] in <46db45b74af94d2d958d6142e5c4bbbc>:0 at XCalendarApp.EventKitProvider.EventKitAccount.SyncReceiveCalendarFromProvider (XCalendarApp.EventKitProvider.CachedEventKitCalendar cachedEventKitCalendar, XCalendarApp.Model.Data.SyncResults.SyncResult syncResult) [0x00221] in <46db45b74af94d2d958d6142e5c4bbbc>:0 at XCalendarApp.ProviderBase.AccountProviderBase`9[TCachedCalendar,TProviderCalendarItem,TCachedAppointment,TProviderAppointmentItem,TCachedContacts,TCachedContact,TProviderContactItem,TAppointmentDbData,TAccountOptions].SyncReceiveCalendar (TCachedCalendar calendar, XCalendarApp.Model.SyncReason syncReason) [0x0011f] in <7145579e108b46fdaa98039821ca82d5>:0

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    after latest apple update (macos Ventura 13.1) I have to generate an iCloud password every time OneCalendar starts.

    Jeep002 · 0 · Posted

    after latest apple update (macos Ventura 13.1) I have to generate an iCloud password every time OneCalendar starts.  But sync and all functions work seamlessly after new password generated.

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    Muchos botones hay que apretar para eliminar un evento que se repite. Hay que optimizar

    Edgarmeyer · 0 · Posted

    DescripciónMuchos botones hay que apretar para eliminar un evento que se repite.